Contact us - Rowenta

1. Contact Rowenta - consumer service

You can contact our customer service for any request related to our products and services. However, in order to quickly find an answer, we suggest that you check the following sections first:

• Frequently asked questions Get answers to
  your questions
• Find your Accessories/Parts For your appliance.
• Consult a manual Find the instructions
  for use of your products
• Our guarantee conditions View the product
  guarantee conditions
• Product
  registration
• Repairing  within or out of the guaranteeFind an
  authorized repairer

2. Has your appliance stopped working?

Your appliance is within the guarantee

Have it repaired free of charge by one of our approved repairers.
If your appliance is no longer within the guarantee, there are 2 solutions available to you:

Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate.

If you prefer to repair your product yourself, consult our online help.

3. Would like to find out more about our services? Browse these topics:

• Our job offers worldwide
• Get institutional and financial information on Groupe SEB

4. Is your appliance out of order?

Please contact one of our authorised repairers directly.

Rowenta has accredited repair centres in the USA that repair appliances under and out of warranty, as well as sell accessories and spare parts.

5. Need more help?

Complete the webform below and we’ll reply to your query as quickly as possible.

6. Contact us by phone:

Our consumer service - after-sales service (SAV) is able to answer all your enquiries concerning Rowenta brand products and services. Please do not hesitate to contact us by telephone during the above-mentioned call centre opening hours. Outside these hours you can use our contact form, we will answer your query as soon as possible. Only the Rowenta brand information and contact details provided on the rowentausa.com are official.